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At BioPharmas.org, we are committed to ensuring a satisfactory experience for all our clients, whether they are browsing our website or making a purchase. Our return policy is designed to address any discrepancies effectively and professionally. If there are any issues with the products received, clients are encouraged to contact us promptly via our official email address. Our representatives will request that the product be returned in its original packaging, along with the receipt dated within 10 days, to initiate a refund or exchange.
We are dedicated to providing comprehensive customer support and have a team of skilled professionals ready to assist with any inquiries or challenges related to orders.
Refunds or reshipments are applicable in the following cases:
Receipt of a damaged order
Receipt of an incorrect product package
Dissatisfaction with the product quality
Clients must notify us of such discrepancies within 15 days of receiving the order. The cost of return shipping will be the responsibility of the client. Upon receiving the returned items, our team will conduct a thorough inspection to determine eligibility for a refund or replacement.
Thank you for choosing BioPharmas.org.
Sincerely, The BioPharmas.org Team
